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See Our Outstanding              Reviews!!!

P.H. (Los Altos, CA)

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HomeCare California has diligently worked with us since our mother was hospitalized in June, then with support care at her senior facility unit. Stacey Roman, a Senior Client Care Manager, met us at her residence to answer questions and review the contract before any commitment. (HomeCare also easily passed all legal screening requirements of the senior facility.) The nurse assistants have been wonderful, gentle and supportive (one exception) as our time schedules and needs shifted. Maka, one of the first, was a gem. Recently, the schedule has settled and we have had the same nurse assistant for the past two months. Judi is fantastic! Professional, reliable, and warmly courteous. She engages our mother in a manner that recognizes mom's intelligence. She also knows how to respect our mother's privacy, never over-stepping. Always easy to communicate with, HomeCare has made our lives much easier during this trying period.

Grant M. (Los Altos, CA)

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I have a 96 year old mother that needed help every day with dressing, showering, cooking, shopping and house cleaning. I discovered HomeCare California by searching Google and reading the Yelp reviews of prior clients. They seemed to get a lot of 5 Star ratings so I gave them a call and they have done everything to ease my worries and stress in taking care of my mother. Sheilah Cendejas has worked with me over the time in changing hours and changing care givers. I recommend them highly as a source for Elder Care Needs.

L.Marie G. (Scotts Valley, CA)

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Rosa Baltodano and her team have been fantastic to work with since my mother needed homeware after breaking her hip.  There is no way we could have done it without her.  Rosa's communication & organizational skills are outstanding and and her team member, Natividad Duran has been amazing in scheduling and meeting our coverage needs.  My mother's recovery has been greatly enhanced due to the care and assistance from Homecare California.  Highly recommended!

George B. (Saratoga, CA) 

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We had a need for home Heath care when my wife became critically ill. We certainly had many to choose from and tried several before Homecare CA was recommended by a close friend. What a great organization. My wife was a double amputee due to Diabetes. She was confined to an in home hospital bed and needed total care. Stacy and Sheilah were excellent in finding capable and caring caregivers. I highly recommend Homecare CA to everyone who needs in home caregivers. 

Lan T. (Santa Clara, CA)

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Homecare CA is fantastic. My family has been with working with HC CA since last September, when we needed to begin part-time homecare services for my elderly father. Sheilah has worked hard to find good, consistent caregivers who can do with the hours per work we requested, and she and Brooke have been very responsive every time we requested changes or other issues. It is obvious that Sheilah, Brooke, and their caregivers care about the people under their purview. When my father had an accident and had to be in a rehab center for a week, Homecare CA supported his recovery by ensuring that his caregiver attended a physical therapy training at the rehab facility, for continuity in his therapy when he returned home. We appreciated that very much.

 

My family and I also have been hugely appreciative for Sheilah and Brooke's professionalism and excellent communication practices, which is a particularly big relief for me because I live thousands of miles and two time zones away on the opposite coast, so it has been very important to me that our exchanges be consistently quick, clear, and productive. It's a huge relief to my family that we have found Homecare CA -- we are able to trust that my father receives the regular care and assistance that he requires. And he is very appreciative for the care! 

Kimberly T. (Campbell, CA)

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My family and I were looking for care after my grandmother fell.  We wanted someone to stay up during the nights to watch her since we were burning out trying to do it ourselves.  We were referred to Homecare California from her primary care doctor.  Before that, I tried to do some research and it's difficult since there aren't many reviews for a lot of home care services, so I'm grateful for the referral.

When I called them on a Friday evening after my grandmother was discharged from the hospital, they got back to me during the weekend and tried to set things up ASAP since I had told them we were exhausted and needed someone right away.  

We met Brooke, our case manager on Monday and we discussed what happened and our needs.  Brooke is amazing!  She listens to everything with such empathy and you can tell she really cares about her work and patients.  We found someone right away and the caretakers were very gentle and kind with my grandmother, which is something that's absolutely priceless.

We will definitely be asking the caretakers to come on a more consistent basis.  I wanted to mention that you never feel pressured to meet a certain number of hours and it's always based on what the family needs.  They're flexible with times and do their best to schedule something during the time you need.  They are professional and I'm so grateful for the extra help!

Bobby C. (Sunnyvale, CA)

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Finding care for a loved one is challenging, especially for someone like my wife who has always been independent dating back to when she was a single mom in her early twenties.  But chronic medical conditions and a couple falls at home this summer warranted a search for some help. After meeting and/or reviewing three other agencies in early September, we chose Homecare California because Rosa Baltodano connected so well with my wife during our initial in-home meeting.  My wife was impressed with Rosa's professionalism and the amount of information shared with us regarding homecare options.

It has only been a couple of months, but Rosa and the caregivers matched for my wife have fast become part of our extended family.  My wife has since been hospitalized at El Camino Hospital, and will need some rehab at a skilled nursing facility (SNF).  Rosa was so thoughtful and came by to visit my wife to check how things are progressing with her recovery. She is well-networked with the hospital and rehab facilities, so she provided insight for me, along with contact names, to the better SNF providers on a list that the hospital gave me.  I'm so grateful for the genuine, caring, and helpful service from Rosa.  She is the definition of a Client Care Manager.  I'm thankful Homecare California was founded and created by the Hartwell family because the types of services provided will continue to be needed.

Stuart O. (Los Gatos, CA)

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I had to arrange 24x7 one-on-one care for my elderly Mom after a sudden hospitalization.  Stacy at Homecare California worked with me immediately and was able to get things set up within hours.  The two caregivers that they provided were beyond wonderful!  Both ladies were highly competent, very loving and caring, and Mom took to them immediately.  These caregivers not only watched over her 24x7, they bathed her, dressed her, took her to activities and meals, organized her apartment, did her laundry, nursed her; in short: everything!  I cannot say enough good things about Homecare California. Highly recommended!

Robert G. (Wendel, CA)

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Stacey Roman and her team are top notch and we would definitely use them again.  

My mom was in an independent living community in San Jose and unfortunately she encountered unexpected and alarmingly fast dementia.  We could not find a memory care unit for her due to the waiting list and we needed 24 by 7 personal care to keep mom safe - immediately.  

Stacey and her team of professionals have dementia care experience and were able to put together a 24 by 7 schedule of care givers to help mom within 8 hours of my call.  

Mom had to go to the ER during one of the care giver rotations, and this was proactively identified by one of Stacey's care givers.  They called 911 and had the paramedics arrive and take mom to the hospital.  The care giver then drove to the hospital where I met the care giver and mom.  The hospital stabilized mom and then the care giver drove mom back to her community apartment.  This was an awesome experience and this experience is reflective of the 3 care givers that helped mom; proactive, professional, caring, and understanding of dementia clients.  

I would want these people taking care of me if I end up needing 24 by 7 care.  Needless to say, I strongly recommend Homecare California and would absolutely use them again for my mom or my family  and relatives.

Erin H. (San Francisco)

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Vengie and Gemma treated my grandfather as part of their family. I live out of state and they went out of their way to make sure I could communicate with him and even receive videos of my kids to him.  Vengie helped me to throw him a 90th birthday party and she took the time to make food for the party.  I would recommend this company [Homecare California] and in particular those caretakers for your love ones.

John N (San Francisco)

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From our initial contact with Homecare California we felt very comfortable and confident. The initial interview and no commitment assessment went very smoothly. Every staff member that we encountered was helpful, courteous, and responded to our questions in a timely manner. They helped my Mother-in-Law through a difficult period and made our lives much easier. I would not hesitate to recommend them.

Koach K. (Menlo Park)

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My 86 year old mother had a fall last month and needed daily help.  Fortunately, Mom didn't need in-home medical care, however, she did need help around the house and outside (errands, appointments, etc.) as walking, even with her walker, was difficult.  Homecare California has done an excellent job attending to my mother's needs. From the beginning, the staff has been professional, considerate and conscientious.  We had an initial interview to determine how Homecare California could best help Mom.  Since then, my family and I have felt comfortable that Mom has had the best care and attention possible.  I highly recommend that anyone looking for in-home help for a loved one work with Homecare California!

Kathleen P. (Los Altos)

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I can't say enough about the attention and care that this amazing family run care organization did for our family. Greg and Lisa the owners are the most caring individuals and were so thoughtful in placing the right caregiver for my brother when he was ill. It was a hard situation and they and the caregiver were so sensitive to his needs. I would highly recommend Homecare California!

Minda Cutcher (San Jose)

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Homecare California is more than just an in home care provider. They are like family. Their clients are treated with the utmost respect and dignity. I've known the owners for years, we've shared clients and if my parents were still alive, I wouldn't hesitate to hire Homecare California to care for them!

David W. (Templeton, CA)

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My mom was diagnosed with Alzheimer's and we were fortunate to find Homecare California. they selected a wonderful caregiver with great experience and patience that really did a great job with my mother. I have recommended this company to several people and they have been happy too.

Cronan Otto (San Francisco)

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My 94 father needed part time assisted care. It was very difficult to find a good provider. We went thru 3 different caregivers and pretty much gave up hope. I ended up getting a referral regarding Homecare California. I talked with Greg and his team and decided to give them a try. Well things have been going great for the last 3 months since I called Homecare California. They have provided excellent care and have been very responsive to our needs

James L.  (Mountain View) 

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II have been in the process of selecting home care assistance for our family.  I started with over 7 organizations and followed this process:  1) Website presentation and usefulness, 2) Print information available on the internet, 3) Contact the Chamber of Commerce for reviews, 4) Follow up by the staff of the organization.  My personal evaluation was that Homecare California was the best in all of the categories.

Homecare California is a home owned and run organization that are interested in finding the best match for my needs. Their website is useful and materials very informative.  Chamber of Commerce Rating of A+ and their staff who followed up were interested in helping me solve my problem, not just making a sale.

I went by their local office in Los Altos and signed up today for their services and all of their staff are exceptionally helpful.

Check it out and I assure you that you won't be disappointed.

Pedro D. (Palo Alto)

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We've been incredibly impressed with Homecare California.   As you can imagine, seeking support for a loved one is usually one of several stressful things that are simultaneously going on.   Greg does a great job understanding the needs of his customers - asking thoughtful questions that helped get us the right caregiver "fit".   They seem to do a great job recruiting talented and caring staff - as we were very impressed with those we met.   A highly recommended solution for a stressful time.

Linda H. (San Jose)

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We've been using caregivers from Homecare California for nearly a year now, and I'm a huge fan!! I had set up services with another company days in advance and they dropped us  about 36 hrs. before we needed them to start.  I got a referral to Homecare from someone at the rehab where my mom was, called them and they had someone at her house the next day, who started then and is still with us.  We have one person five days a week and another 2-day per week person.  The 2-day a week slot has been filled by a number of different people throughout the year (most people want their own full-time job!) and there've been minor problems, but throughout, the agency has worked with us at every step to keep continuity and safety a priority. This is a very expensive service to undertake, but your peace of mind is worth a lot!! We were quite lucky to find the right person on the first try and to be able to trust her implicitly right from the beginning. I checked into other agencies but this one had the best fee schedule and the nicest people answering their phones.  And...you get what you pay for!!

Curtis A. (San Francisco)

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Homecare California was referred  to me by a friend who had their home care services to take care of their parents in San Mateo.  They had a very positive experience and suggested I give them a call.

My mother lived alone in her house and had increasing signs of memory issues. As time went by it was clear that she would need to receive care at home or move into an assisted living community because of her mental decline. She had expressed a desire to remain at home after my father passed and I decided to respect her wishes by looking into care at home. At the time I knew very little about what services were available. I contacted Greg Hartwell who is the owner of Homecare California. Greg explained the various options available and suggested that we meet in person prior to meeting with my mother. This gave me an opportunity to give him the entire background and come up with a plan to convince my mom to accept care at home.

We started out with hourly care several days a week and eventually as my moms issues increased we moved to have a live-in caregiver. This all took place over the course of about three years. And the Homecare California team was with me throughout the entire process. I believe my mom lived as good a life as possible with her Alzheimer's and I know I felt much better knowing there were Quality caregivers providing care and a management team that I could count on to manage those caregivers.

I can't say enough good things about Homecare California. I would not hesitate to recommend them for services to my friends and colleagues.  I would encourage anyone that is beginning to have concerns about their parents to give them a call and just discuss the issues before a crisis happens.

Tom L.  (San Francisco) 

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I have been using Homecare California’s services for over two years now for my father who lives alone. I found them on the Internet along with multiple other homecare companies. I did my homework and called about seven agencies. My dad had just had surgery and was coming out of the hospital and needed A significant amount of care when he was discharged. I am very busy with my job and my family and don’t get a lot of time to spend with him as a result. I wanted to make sure I understood what the services were all about.

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My conversation with the care manager at Homecare California was significantly different than the other agencies I talked to. They sent me A guide on discharge from the hospital that help me understand what the process was going to be. They also helped me work with the long-term care insurance company to make sure my dad’s policy would begin paying as soon as possible. I guess the biggest thing that made my experience different was they took the time to educate me and help me make the right decisions. I considered trying to convince my dad to move into A senior community. Their care manager helped me understand the costs and the pros and cons of homecare versus A facility. Ultimately my dad was the one who was going to make the decision but I needed to work with him because he wasn’t willing to do the research. He doesn’t have unlimited funds and I wanted to make sure he was spending his money wisely.

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My dad is now in his 90s and doing pretty well despite some Health issues he has had for a long time. I think he has actually enjoyed the company of his caregivers one of which is male and the other female. These two caregivers have been with him for about 8 months and have been very significant in his life.

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As long as my dad can live at home with his caregivers coming in daily I feel better about not being able to see him as much as I would like to. And when I do he seems to be in pretty good spirits. I would definitely recommend home care california to my friends. It is been a very good experience in a very stressful time.

BoA (San Francisco) 

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Homecare California was referred to me by a friend who had their home care services to take care of their parents in San Mateo. They had a very positive experience and suggested I give them a call.

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My mother lived alone in her house and had increasing signs of memory issues. As time went by it was clear that she would need to receive care at home or move into an assisted living community because of her mental decline. She had expressed a desire to remain at home after my father passed and I decided to respect her wishes by looking into care at home. At the time I knew very little about what services were available. I contacted Greg Hartwell who is the owner of Homecare California. Greg explained the various options available and suggested that we meet in person prior to meeting with my mother. This gave me an opportunity to give him the entire background and come up with a plan to convince my mom to accept care at home.

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We started out with hourly care several days a week and eventually as my moms issues increased we moved to have a live-in caregiver. This all took place over the course of about three years. And the Homecare California team was with me throughout the entire process. I believe my mom lived as good a life as possible with her Alzheimer’s and I know I felt much better knowing there were Quality caregivers providing care and a management team that I could count on to manage those caregivers.

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I can’t say enough good things about Homecare California. I would not hesitate to recommend them for services to my friends and colleagues. I would encourage anyone that is beginning to have concerns about their parents to give them a call and just discuss the issues before a crisis happens.

Linda A. (Palo Alto)

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I own a medical advocacy company, and we’ve referred our clients to Homecare California many times. I also have friends and colleagues who have used their services. All of us have had nothing but great experiences with the helpful staff and excellent caregivers. Moreover, we’re pleased that we are always able to readily contact the team if we need to get information or provide updates: communication has always been terrific. We’ll continue to recommend their services in the future, and are confident that they will continue to provide attentive, professional assistance.  5 Stars  all the way!

Grant G.  (San Jose, CA) 

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A few months ago, my wife fell and broke some ribs.  We realized we needed some assistance. Christina was amazing at helping us figure out what level and amount of care was appropriate.  She was sensitive to the cost and focused on getting the best care at the best value for our needs. When our circumstances unexpectedly changed Homecare California was right there to help us through the next stage even though it did not benefit their bottom line at all.  They were completely focused on help in more ways than I can list.  Thanks to Christina and Belinda for all you did for us and thanks to the entire team.  You have earned my respect, trust and gratitude. If your trying to make up your mind about the right company to use; Homecare California is it.

Blake F.  (San Francisco, CA) 

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Thanks to Greg and the exceptional staff I am able to be stress-free for my Mother-In-Law’s condition. They have been a saving grace and I highly recommend their services to anyone in the area.  5 Stars  all the way!

Mary H.  (San Jose, CA)

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Team working in this office is amazing, especially the girl at the front desk Bree J.  She is so nice and friendly. I spoke to her a couple of times I ask so many  questions, and she  answer to all my  questions patiently listened and replied, everything is explained and clarified, really wonderful person . As well as the rest of the staff- … they have understanding  for people  whom English is not  first language, and they will help you I give them straight ten highly recommend :)))

Steve B.  (Los Altos, CA)

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We contacted Homecare California to see about part-time care for my Sister-n-law’s Father, having heard good things about them in our local newspaper. From our first contact with Homecare California we received a wealth of good information from the Care Manager we spoke to, she asked just the right questions to help us decide our next steps. The staff there works diligently to make the process the most caring for you and your loved one. They provide a full no-commitment assessment and were ready for all of our difficult questions. We selected them and have been very comfortable with their Care Services since. Our family is very thankful for the caring and competent in-home services provided by Homecare California. We suggest you call them too if you have similar needs for caring for a family member who needs help.

DA B.  (Los Altos, CA) 

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My father needed in-home care.  I contacted Homecare California and was very impressed with Greg’s professionalism and explanation if the services available.  The caregivers were excellent.  They were attentive and competent in helping my father bathe, walk and take his medications.  They prepared light breakfasts and lunches and worked with my dad from 9 AM – 5 PM each day and on the weekends as well. I would highly recommend this organization for an elderly person’s in-home care.

Robin G.  (San Francisco, CA)   

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Homecare California is an outstanding organization. They have taken a normally difficult, devastating situation and helped make it into a loving, support-filled experience. Everyone who we have worked with has been kind, knowledgeable, and honest. They feel like good friends I have known for a long time, rather than professional contacts. I feel like a huge weight is lifted on my shoulders and I can enjoy my mom’s company without being worried for her safety. Greg and Lisa are fantastic and always there when we have a question or need additional support. If someone you love needs any amount of extra assistance, I highly recommend these guys!!

Lisa M.  (San Jose, CA)  

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I have been with Greg and his staff for several years now and am very pleased. My father is 91 and has some dementia, The caregivers are always very professional even when my father does or says something inappropiate or unusual. The company makes it very easy to find the correct caregiver, personality and attitude for the job duties that are needed. I cant recommend them enough. Traci especially is fantastic.

Robin H.  (New Washoe City, NV) 

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When our Mother needed a 24/7 caregiver we called several agencies.  One of the agencies we contacted was Homecare California who had been recommended by her neighbor.   We respect this neighbor and knew that they had been using Homecare California for several years so that carried a lot of weight with us. HC brought several caregivers out to my Mom’s house for the family to interview.   We were able to ask questions in a relaxed atmosphere and also to explain our needs.  We needed to have someone who could handle the job of caring for our Mom according to our wishes and also to find a personality match.  It was comforting to know that background checks had been done and that we would be bringing someone safe in to her home. We have been very pleased with Greg and Lisa and their staff.  We like being able to deal directly with the owners for any questions or concerns that we may have. My Mom and her caregiver are a perfect match and we are very thankful we found her through Homecare California.

Fred S.  (San Jose, CA) 

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After interviewing several home care providers to help provide services for my wife, we selected Homecare California. Greg and Lisa impressed us with their warm caring attitude and with their integrity.  Claire, the in home care giver assigned to us, is also a warm, caring, compassionate woman.  My wife quickly felt very comfortable having Claire assist her.  They have been very accommodating when we have had to make changes to our schedule.

Phyllis O.  (Grass Valley, CA) 

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I contacted Homecare California because I was looking for a home care worker for my sister, who is disabled and can be quite a handful. We met with Greg and hit it off immediately. He then found the perfect companion for my sister and I could not be more pleased with how things have turned out. My sister’s home care worker is creative, resourceful, compassionate, and goes the extra mile to provide excellent service. We previously used another service and they were not up to the challenge and things didn’t work out. So you can imagine how pleased we are. I highly recommend Homecare California!

Julie G.  (Los Gatos, CA) 

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Homecare California is responsive to their clients needs.  I am a provider of rehabilitation services in the home and I expect to work closely with the In Home Helpers to carry out my recommendations while I am not there.  At Homecare California not only are the workers responsive but Greg and Lisa are also helpful to go that extra mile that makes all the difference.  For instance, we had a client who needed extra coordination between family, therapists and helpers.  Lisa created a communication route that made everything go smoothly.  A good situation created by caring people.

S W.  (San Jose, CA) 

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We’ve been clients of Homecare California for many months now and are very happy with everything they’ve done for our family. They took time to understand our situation and quickly provided us with a number of caregivers to interview. We were able to quickly find someone who was a *perfect* fit — she has become an invaluable extension of our family. The demands of at-home care require the ability to navigate an ever-changing landscape. Greg, Lisa, and our caregiver have all done whatever they can to meet our needs, help us think through alternatives for challenging situations, and provide workable solutions every step of the way. They are always more than accommodating when we’ve needed to add hours and days as our mom’s needs change. They also do a full background check on all of their caregivers — very crucial when you are bringing someone into your family member’s home. I can’t say enough about Homecare California. They are professional, kind, considerate, flexible, knowledgeable, and available whenever we need anything.

Jacqueline B.  (Los Angeles, CA) 

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I was desperate for someone to come to our home last minute to help bathe my 94 year old mother in law.  I called Home Care California, and spoke to the wonderful Hartwell couple.  Despite this being a new business, they had already hired superb staff, and were able to send a very kind and competent woman to our home with almost no notice. This is a fabulous company, obviously beautifully run.  I am sure I will be using them again, and I’d recommend them highly if you need help with elderly folk or anyone else in your life that needs home nursing or home care.

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