Customer & Professional Testimonials

“Homecare California provides excellent around the clock (24-hour) care for our Mother.  They give us peace of mind, especially when we occasionally need to be out of state for several weeks.” -  Art & Della Johnson, Palo Alto

———————————————————————-

“My Dad passed away in January, leaving behind my Mother who is in her late 80′s.  Mom has dementia and needs care.  Greg and Lisa and their caregivers at Homecare California were flexible and accommodating to my Mom’s needs.  My Mom’s health has gotten a lot better and thanks in part to the Homecare California caregiver, she is successfully transitioning to a healthy and happy widow.” – Ron Parsons, Los Altos

————————————————————————————————————————————————————————–

“I would like to make a strong recommendation for the nursing aid care that Homecare California provided to my mother while she was an in-patient at both Stanford Hospital and St. Mary’s Medical Center.  I found the director, Greg Hartwell, very responsive to all of our needs.  He was able to provide excellent and well-trained people to assist my mother and support the nursing staff while she was in the hospital.” - Dr. Dwight Carson M.D., San Francisco

————————————————————————————————————————————————————————–

“I can not say enough good things about how much you and your staff have helped us.  If our situation is ever in need of help, I will contact you and hopefully you will be willing to re-start the whole process.  All of you at Homecare Cal. have been a god send.  All my best, and have a great New Year.” - K.F., Los Altos

————————————————————————————————————————————————————————–

“We made arrangements for Homecare California to help my parents in Los Altos.  My Dad, who has advanced Parkinson’s, needed help dressing, bathing, toileting, eating and moving.  After a few weeks of providing care myself for my parents, I was amazed at how expert the care giver was at getting in and efficiently and effectively providing this care. She kept my Dad clean, she changed his bed linens with him in the bed and she gave him drinks of water to keep him hydrated.  She sincerely cared.  She talked with him, held his hand and comforted him.  Our situation seemed to change every couple of days so Greg arranged the caregivers schedules to meet our needs.  We were never without the help we needed.”  – Reginald Bowman, Sunnyvale

————————————————————————————————————————————————————————–

“I wanted to thank you and your staff for the quality care you provided my mother during her last few weeks.   We were all so impressed with wonderful people you sent to help us through the difficult nights.   If I can ever be a reference for you, please don’t hesitate to give me a call.” – Keri Freeman, Sunnyvale

————————————————————————————————————————————————————————–

————————————————————————————————————————————————————————–

“Thank you for making Wednesday’s Parkinson’s Support Group meeting a success.   Several people told me that they had never heard the information presented before.  So you addressed a need I wasn’t even aware of!” – Cindy Richardson, Menlo Park

————————————————————————————————————————————————————————–

“When our Mother needed a 24/7 caregiver we called several agencies.  One of the agencies we contacted was Homecare California who had been recommended by her neighbor.   We respect this neighbor and knew that they had been using Homecare California for several years so that carried a lot of weight with us.

HC brought several caregivers out to my Mom’s house for the family to interview.   We were able to ask questions in a relaxed atmosphere and also to explain our needs.  We needed to have someone who could handle the job of caring for our Mom according to our wishes and also to find a personality match.  It was comforting to know that background checks had been done and that we would be bringing someone safe in to her home.

We have been very pleased with Greg and Lisa and their staff.  We like being able to deal directly with the owners for any questions or concerns that we may have.  My Mom and her caregiver are a perfect match and we are very thankful we found her through Homecare California.” – Robin R.,  San Jose

————————————————————————————————————————————————————————–

“We made arrangements for Homecare California to help my parents in Los Altos.  My Dad, who has advanced Parkinson’s, needed help dressing, bathing, toileting, eating and moving.  After a few weeks of providing care myself for my parents, I was amazed at how expert the care giver was at getting in and efficiently and effectively providing this care. She kept my Dad clean, she changed his bed linens with him in the bed and she gave him drinks of water to keep him hydrated.  She sincerely cared.  She talked with him, held his hand and comforted him.  Our situation seemed to change every couple of days so Greg arranged the caregivers schedules to meet our needs.  We were never without the help we needed.”  – Reginald Bowman, Sunnyvale

————————————————————————————————————————————————————————–

“To the wonderful people at Homecare California – Thank you all for helping my family during my mother’s final days.  You truly are very good at your job.” – From the family of Linda Zaharias, San Jose

————————————————————————————————————————————————————————–

“Thank you for making Wednesday’s Parkinson’s Support Group meeting a success.   Several people told me that they had never heard the information presented before.  So you addressed a need I wasn’t even aware of!” – Cindy Richardson, Menlo Park

————————————————————————————————————————————————————————–

“Wanted you to know that Mark was very good with my Dad and also made excellent notes in the book so anyone (especially us) would know what has been going on with my Dad – his vitals, his mood and so forth.  His manner was always very calm and supportive with my Dad and that was very good.  He provided some insights that helped get a vaporizer in place to combat the dry air in the apartment that was no doubt exacerbating my Dad’s coughing.  He also recognized and understood the necessity of keeping my Dad from getting further dehydrated.

Thank you again for your screening process for caregivers.  This is the best I have experienced.”   -  B.C., San Jose

————————————————————————————————————————————————————————–

My experience with HomeCare California has shown me that Lisa and Greg Hartwell, the owners, are:

• Committed to excellence – including attaining relevant training for themselves and their caregivers, for instance regarding Parkinson’s Disease and Alzheimer’s Disease.
• Skilled at working as a team, AND able to rise to the challenge in a difficult situation – we have worked seamless together with several clients, as well as worked tirelessly on one of the more complex cases of my career.
  
• Focused on quality care – I look for an agency that takes care of their clients AND their caregivers.
• Client centered care – the Hartwells pull in resources from a variety of areas to enhance the lives of their clients.

- Julie Groves, OTR/L, Owner of Therapy In Your Home

————————————————————————————————————————————————————————–

“Dear Lisa (Hartwell).  Thank you for all of your help.  You are always responsive and helpful.  Thanks again for everything!” - Nancy Nelson, Redwood City

————————————————————————————————————————————————————————–

————————————————————————————————————————————————————————–

“During the last few months that my wife was on hospice, it became evident that I was not going to be able to keep up with an increasingly demanding routine.  To say that I was exhausted, is an understatement.  Besides the cooking, washing, shopping and nursing, I was trying to be at her side constantly.  It was simply too dangerous to leave her alone.  I called Homecare California.  I was impressed with Greg’s demeanor and personable approach. He began making suggestions to make life more bearable at home.  The next day, he introduced me to a very skilled woman  with certified nursing assistant skills.  Upon her arrival each morning, she had a pleasant greeting and then went straight to work.  Besides caring for my wife, she took on the cleaning, laundry and cooking jobs that had been wearing me down.  My wife looked forward to her daily arrival. Without a doubt, given the same situation, I would not hesitate to call on the services of HomeCare California. – James Cook, San Jose

————————————————————————————————————————————————————————–

“I want to thank you for sending Claire over to assist my mother on her birthday so that we could take her out to dinner!   Claire was one of the best care givers I have come in contact with!  She was on time, professional, prepared, and very attentive to my mother throughout the evening.  I would definitely recommend her to anyone who is looking for an exceptional care giver.” – Terry Selzer, San Mateo

————————————————————————————————————————————————————————–

“In appreciation for your assistance and a well done job!” – Isaac Cohen, Redwood City

———————————————————————-

“Recently my wife who is fully disabled had to be admitted to the hospital one night. The hospital could not provide someone to sit with her overnight, so I called Homecare California. Greg and Lisa went all out, at that very short notice, to find someone who could help – and they did.  It’s a great feeling to have a relationship with people who you know will do their absolute best to meet your needs”. – Gary Valbona, Hillsborough

————————————————————————————————————————————————————————–

“After interviewing several home care providers to help provide services for my wife, we selected Homecare California.  Greg and Lisa impressed us with their warm caring attitude and with their integrity.  Kim, the in home care giver assigned to us, is also a warm, caring, compassionate woman.  My wife quickly felt very comfortable having Kim assist her.  They have been very accommodating when we have had to make changes to our schedule.” - Kip Corchran, San Jose

————————————————————————————————————————————————————————–

“Homecare California provides excellent professional service with attention to our specific needs and promptly return phone calls.  We have peace of mind that our loved one is being well cared for.” – Stacy Hansen, Burlingame

————————————————————————————————————————————————————————–

“My husband and I had planned a family trip for several months, when we found out that it was necessary for us to care for my aunt, who is terminally ill.  I did extensive research to find the best caregiver possible to stay with my Aunt during our absence.    We chose Homecare California, Inc. to provide the service that we needed for my Aunt.  Greg and Lisa were extremely professional and thorough with selecting the appropriate caregiver for our circumstances.  I had complete confidence that my Aunt was in good hands.  Greg was always responsive to my many questions, and Lisa’s follow up just prior to our trip was most reassuring.  Every detail was discussed, and a plan was put into place that was tailored to the care we needed.     I highly recommend Homecare California, Inc., for the best care possible.” – Kay Lynch, Redwood City

————————————————————————————————————————————————————————–

“I was more than satisfied with the care I received.” - Mary Harvin, Palo Alto

————————————————————————————————————————————————————————–

“I have had the pleasure to work with Homecare California with several of my clients. Lisa and Greg Hartwell are detailed oriented and take the time to understand all aspects of the client- their physical, mental and psychosocial function.  They do a fabulous job of understanding the client’s personality and match with trained professional caregivers who exhibit both skill and compassion while following an individual care plan.  Their caregiver’s observation and communication skills are superb as they help make my job easier to promote a safe and healthy lifestyle for the older adult. ” – Kathy Faenzi, MA, Clinical Gerontologist,  Burlingame

————————————————————————————————————————————————————————–

“My experience with HomecareCA has been fantastic and I’d recommend them as a first stop to anyone entering the frightening world of parent care.

The reason I went to Homecare California originally was of all the places I called, they were the most helpful and responsive on the phone and in email.  Never initially or since did send them a message and not hear back on my cell first within a couple of hours – even late at night!    That process started a few months ago when my dad (late Parkinson’s) had a sudden massive drop in his condition and ended up in the ER and it was clear we could not bring him home again without 24/7 help.

Getting into this world, I was completely at my wits end and way in over my head.  Before we ever signed a contract, Greg and his network of contacts was critically helpful to us navigating difficult circumstances and guiding us through getting what we needed at the hospital, arranging interviews and starting care in a nursing home and then transitioning care to in our home.

We are constantly stressed out and with changing needs and it never stresses them out – they just assure us we’ll have what we need and they’ve regularly achieved the impossible.    The caregivers have all also been excellent.  We had some specific needs in caring for my dad and never have they sent us someone that wasn’t fully capable of the job and a pleasure to have in our home.

I think the thing that feels unique about this organization is that they really try to help make up for what is so lacking in our medical system – whole patient care.   My dad has late Parkinson’s with a lot of complications and each specialist is concerned with a small part of the problem and the interactions of the problems and treatments have been rough.  And then there is the incredible stress on our family.   Homecare California has really been the glue for us to not just get home providers, but to hook up up with help for all aspects of our situation and people that could really advise us.   And multiple times they’ve proactively called us with concerns or made suggestions that were all right spot on and critical to my parent’s quality of life.   I’ve felt like I had a real partner in our situation.” - Diane Casey, San Jose

————————————————————————————————————————————————————————–

“All of our Homecare California care-givers are giving us piece of mind and confidence in the future. They are knowledgeable and thorough in their work which allows our life to continue nicely with all of us focusing on our beautiful grandchildren (who think “grandpa’s nannies” are terrific).  Greg and Lisa Hartwell are making a contribution to the community by making available such a fine resource for the Senior Citizens.” – Bev Shearson, Sunnyvale

————————————————————————————————————————————————————————–

“We’ve been clients of Homecare California for many months now and are very happy with everything they’ve done for our family. They took time to understand our situation and quickly provided us with a number of caregivers to interview. We were able to quickly find someone who was a *perfect* fit — she has become an invaluable extension of our family.” S.W. – San Jose

————————————————————————————————————————————————————————–

Names and identities of all clients providing testimonials are disguised to protect their confidentiality and privacy.

Contact Us Anytime at:

(p) 650.324.2600 or 408.677.2600 | email@homecarecal.com | Quick Contact Form