Unique 5-Point Service Guarantee
Homecare California has a unique 5-Point Service Guarantee that you won’t find from other agencies.
- Price Guarantee – Our fees for comparable services will be within 10% of other home care agencies certified by the California Association of Health Services at Home or the National Private Duty Association.
- Quality Guarantee -We hire only experienced caregivers, Certified Nurse Assistants and Home Health Aides. We thoroughly screen our employee caregivers in interview, role playing, reference checking, as well as a thorough Federal, State and Department of Motor Vehicles criminal background checks. We adhere to the home care standards established and are recognized as a Certified Home Care Aide Organization by the California Association of Health Services at Home.
- Reliability Guarantee – Our caregivers will be there for scheduled shifts. In the rare event that a caregiver cannot make their scheduled visit, we will provide a suitable short-term replacement.
- Satisfaction Guarantee – we stand behind our services with a 100% satisfaction guarantee. We will always resolve any conflicts promptly and ensure that we remedy any issues that arise in the course of providing assistance to our clients.
- Liability Protection Guarantee – all of our caregivers are employees our company, not independent contractors. As a result, we cover the caregiver’s worker’s compensation insurance, unemployment insurance, social security taxes, income tax withholding, liability insurance and bonding for your peace of mind. For more details, click here.
To understand more about how our guarantees give you peace of mind and protection, give us a call.
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